South Hams District Council is grateful for your support to help make everything run as smoothly as possible. These are new rounds for the waste crews, and while the local authority has made every effort to prepare for the changes, there may still be some disruptions.
You can support the roll out a more effective service change by reporting a missed collection on the website. Reporting online allows the council to address missed collection data in real time and improve its service. This is also the best way to let them know about missed collections – letting them know via email will actually slow the process down.
You can report a missed collection online the day after your collection day. They will try to return to collect it within two working days of receiving the report. Visit the “Missed Collections” page if your collection has been missed.
Some residents may need to wait for their first waste or recycling collections for slightly longer than normal. If this applies to you, you can find out more here.